Welcome, you’ve found Safeharbour.
The new name for Hello Comtec

The safe place for your business technology, your people and your information.

We work hard each day to ensure our customers get the best out of their business technology, keeping it secure, responsive and effective.

How can we help?

I need support

I’m an existing customer and I require support. Click here to access our support pages and connect with us.

I'm planning a change

I have a problem to solve, an idea I’d like to explore  with you, or I’d like to compare my current costs and services with yourselves.
Click here to get in touch with us.

I have a question

I’m not a customer and have a question about your service, your solutions or how you can help me. 
Click here to get in touch with us.

Outstanding IT Support & Management

We pride ourselves on providing our customers with unrivalled IT support and management.  From regular checks on their security, continual monitoring & management of their systems and instant access to support, we ensure our clients can focus on their own business while knowing we’ve got their back.

Internet Access

We offer a range of internet connections including mobile data, traditional copper wire, wireless point-to-point, satellite and fibre-optic. Each connection is monitored and managed by ourselves, ensuring a robust and responsive connection wherever you and your team need it.

Telecoms and Collaboration

We offer a range of calling, messaging, and collaboration solutions to our customers that enable them to stay connected to their customers and each other in the office, at home and while travelling.  Each solution is carefully selected and implemented to ensure our customers get the best out of it.

IT Solutions that support your business

When it comes to providing solutions for our customer’s business objectives and problems, no two situations are alike. We take the time to understand their requirements and offer solutions that meet or exceed those requirements. Once they have settled on a solution, we help them implement it in the business and ensure their team know how to get the best out of it.  And as it’s provided and managed by us, they know it will remain secure, robust and responsive. 

Web, Social, Apps & eCommerce

When it comes to our customer’s online presence, we ensure they have the tools they need to connect with and support their customers.  From websites, social media profiles, eCommerce & MRP systems to custom apps, we help our customers define, develop and implement a coherent online presence that connects them to present and future customers.

Support

We provide support for computer hardware, software, networks, printers & scanners, digital displays, smartboards and more. Remotely and on-site.

Data Security & Protection

We continually monitor and manage our customers systems to ensure they are secure and compliant with relevant industry regulations.

Collaboration

We work to understand our customers and develop deep connections, often working as a trusted partner or member of the team.

Resources

We are a founder member of a UK-wide network of IT Professionals who regularly collaborate on projects and support activities.

Management

We monitor, manage and maintain our customers IT systems and services to keep them robust, secure and responsive.

Telecoms & Internet

Our telecoms solutions can be tailored to fit your organisation and can be integrated into your current systems, keeping your staff connected to each other and your customers.

Solutions

We provide, implement and maintain a range of off-the-shelf and custom solutions to support our customers including email, CRM, Warehousing, Retail and Manufacturing.

Online Presence

From a simple brochure website to a full ecommerce system, we can design, build, implement and maintain a website or webapp that will get you online and connected to your target market.

Need assistance with compliance or certification?

If your organisation requires certification from bodies such as NCSC (Cyber Essentials) or ISO (ISO27001), we can help you gain and maintain the certifications you need.  We work with organisations to prepare them for certification, partnering with them during the certification process and then helping them maintain those certifications going forward.

Fairbairn House, Higher Lane, Plymouth PL1 2AN

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Co Reg #13085781
VAT #GB384527960